Online brand engagement not only influences purchase decisions, but also triggers recommendations

Get Satisfaction recently realsed a simple & very insightful infographic that sheds light on top reasons why people join or follow brands online.


Click here for full infographic.

The infographic covers some important topics like:

  • What are top reasons to follow brands?
  • How many brands do they follow on Facebook?
  • What happens when people follow a brand?
  • Influence of online interaction with the brand?

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